Privacy Policy
This policy is written for a specialty coffee export and partnership website collecting B2B inquiries, sample interest, and contact details.
This Privacy Policy explains how Agrogora CIA LTDA handles information submitted through this website for coffee origin information, sample qualification, tasting coordination, wholesale conversations, export inquiries, and international market development support.
We may collect your name, company, role, email address, phone or WhatsApp number, country, city, buyer type, lots requested, estimated volume, preferred contact method, message details, inquiry date, and any documents or business information you choose to provide.
Inquiry information may be structured as a buyer lead or sample request record so Agrogora can classify interest by buyer type, coffee lot, country, date of inquiry, follow-up status, and potential commercial fit.
We use information to respond to inquiries, qualify sample requests, coordinate tastings, prepare lot information, manage buyer follow-up, support export documentation conversations, improve our website, and evaluate future partnership opportunities.
We process inquiry information for legitimate business purposes, pre-contractual discussions, consent-based communications where applicable, and reasonable recordkeeping connected to coffee export, sourcing, and partnership development.
We do not sell personal information. We may share relevant inquiry details with licensed Agrogora entities, family team members, approved trading partners, logistics or documentation providers, professional advisors, or technology service providers when needed to respond to your request or support a potential coffee transaction.
Because Agrogora works with international buyers and Ecuador-origin coffee, inquiry information may be reviewed or stored in more than one country, including Ecuador, your market, or the location of approved service providers, subject to reasonable business safeguards.
The site may record basic interaction information such as page visited, source parameter, button label, timestamp, and WhatsApp link clicks. This helps us understand which tasting pages, QR sources, and contact buttons are useful. We do not use this information for automated credit, eligibility, or pricing decisions.
We keep inquiry and buyer relationship information for as long as needed for follow-up, sample coordination, commercial discussions, export recordkeeping, dispute prevention, and normal business administration. You may request that we update or delete your contact information where legally and commercially practical.
You can choose not to submit a form, request correction of your contact information, ask us to stop non-essential follow-up, or contact us directly by email or WhatsApp if you prefer a specific communication channel.
We use reasonable administrative and technical measures to protect inquiry information. No website, email, or messaging platform can be guaranteed fully secure, so please avoid submitting sensitive payment, bank, passport, or confidential contract information unless specifically requested through an appropriate channel.
For privacy questions or data requests, contact mgonzalezr@agrogora.com.
